In the event of a dispute, the consumer can turn to this dispute resolution organisation.

CICAP – Porto Consumer Information and Arbitration Centre
Rua Damião de Góis, nº 31 – Loja 6
4050-225 Porto
Phones: +351 22 550 83 49 / +351 22 502 97 91 / Fax: +351 22 502 61 09
Email: cicap@cicap.pt / cicap@mail.telepac.pt
Web: www.cicap.pt

More information on the Consumer Portal www.consumidor.pt
Article 18 of Law no. 144/2015, of 8 September